About Us

Who We Are

Oualie Business Solutions, LLC is more than just a virtual administrative assistant service; it’s a reflection of the vibrant heritage and natural beauty of Nevis, the birthplace of our Owner and Managing Director, Otencia. Nevis is also the birthplace of Alexander Hamilton, one of the founding fathers of the United States. Named after the indigenous Kalinago (Caribs) word for “land of beautiful waters,” Oualie embodies our commitment to excellence and support.

Initially founded to provide administrative assistance to individuals and small businesses, we’ve since expanded our focus to offer tailored business-to-business support to small to medium enterprises. Our fully remote services are crafted to help you and your business realize its vision and thrive in today’s dynamic landscape. Join us on this journey toward success.

We ensure seamless operations, boosting productivity and efficiency for your business

Oualie Business Solutions, LLC, is your trusted virtual assistant service provider. We offer specialized assistance in diverse technical and administrative tasks tailored to suit your business needs. From invoicing and email marketing to captivating Canva designs, we provide comprehensive support including office services, financial management, and web content creation. With our expertise in email and calendar management, as well as after-hours support, we ensure seamless operations to enhance productivity and efficiency for your business.

About The Founder

Otencia S. Hanley, Owner and Managing Director of Oualie Business Solutions LLC, brings a wealth of expertise to the table, holding a MS in Healthcare Informatics and a BA in Computer Information Systems. With over 20 years of professional technical and administrative experience under her belt, Otencia has honed her skills through hands-on work and formal training, culminating in the inception of her business venture.

Driven by a vision to provide exceptional quality service, Oualie Business Solutions LLC caters to small businesses and medium businesses. Based in the vibrant Onondaga county of Upstate New York, Otencia draws inspiration from its rich indigenous history and the picturesque beauty of its surrounding lakes—echoing memories of her Caribbean roots.

Otencia embodies the essence of a small-island girl with big dreams, and Oualie Business Solutions, LLC symbolizes her audacious pursuit of the ultimate American dream. Rooted in principles of hard work and dedication to serving others, their mission is to collaborate with you to foster growth and success for your business, as they grow alongside you.

Customer Testimonials

Otencia helped me with sprucing up my resume and it was part of my success in getting a promotion on my job. She also helped me with my Green Card process then a few years later with my Citizenship process. I am really grateful for her help over the years. I definitely trust her with all my administrative projects as her work is top notch.

Donette

Otencia is my go-to person for all of my online projects. I am into cars and have always reached out to her to check my car facts. Great customer service and always with a smile.

Everton

We trusted Otencia to guide us through the process of becoming US citizens. She did all of the documents for us and made the whole experience so much easier. We keep referring her to friends and family as we are confident that she will do a great job.

Frank & Juliet

FAQs

Frequently Asked Questions

Do you have membership options?

Yes, we recognize that our clients may have different personalized needs and have created tiered membership packages to address those needs. Give us a call and a representative will be glad to review the options with you.

Are there other services that are not listed on your website?

No, but if you are interested in a service that you do not see listed, feel free to inquire about having this service done as a special project or consult or you can send us a note with a suggestion to add this service.

Is there a brick and mortar location that we can visit?

No, Oualie Business Solutions is an virtual business with no physical location.

I live outside the United States, can I do business with your organization?

Sorry, at the moment Oualie Business Solutions only service clients in the continental United States and US territories.

What is your cancellation policy?

Click here to review a copy of our cancellation policy

What are your hours?

We will be working for you around the clock. You can schedule appointments and send us questions at any time. However, we will typically pick up phone calls and respond to messages during extended business hours typically 8am to 8pm on weekdays.

Your Vision. Our Mission. Mutual Growth.

Referral Bonus

Spread the word and reap rewards! Clients, refer us to friends and enjoy 20% OFF your next project for each referral who makes a purchase.

Entrepreneurs, let’s team up as referral partners!

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